An open letter to our customers and suppliers from the CEO 

 
 
Firstly, thank you for taking the time to read this letter. I hope it goes some way to explain who we are and what we can do for YOU.
 
The first thing to understand about MYBOTTLESHOP.com is that we are not a traditional brick-and-mortar liquor store. We have built a technology platform that enables us to drop ship and backorder products from suppliers as well as ship products from our warehouse just in time and on-demand.
 
For our valued customer and suppliers this means:
a) the range of products at MyBottleShop.com will be significantly LARGER and DIFFERENT to every other liquor store
b) we hold very little stock in order to range more
c) many items on our site are shipped directly from our supplier to your door to save time and save the environment

 

BUT... Our technology platform means you need to understand our product availability when you place an order. Some products are available for immediate delivery, some are on back-order with our supplier, some products are shipped directly from our supplier and some products are pre-orders. Please check our Terms & Conditions for more information. 

 

Our company motto is: 

Drink Better, Experience More... ™

In other words, we may take longer to deliver your drinks because we are working hard to source the best! That takes time. But we can promise you it will be worth the wait and if you are not happy with the end result, you can have your money back. No questions asked!

 

MyBottleShop.com is proud to be at the forefront of the new drinks revolution, where customers are consuming less but consuming better from a much larger range of drinks products. More and more consumers are looking to have a top-shelf drinks experience right in their own home. No matter what the event, MyBottleShop provides all the necessary ingredients to create an immersive drinks experience at home by directly shipping to your door;

In the past, the liquor retailing landscape was all about mass-produced drinks produced by large scale manufacturers that dominated the liquor retailing industry. Today it's about unique, small-batch breweries in small industrial estates, distilleries on a family farm, and wineries with one paddock of vines. All lovingly crafted by hand.

MYBOTTLESHOP.COM is the retail partner for this new movement. We are all about delivering a better quality drinks experience:

  1. We are nimble where the major supermarket retailers are not
  2. We are connected directly to customers, where the supermarkets are not
  3. We handle small volumes from small producers where the monopolies do not

Liquor, mixers, the glassware and the tools. Hand-wrapped gifts, unique gift packs, product reviews, serving suggestions, tasting notes, click and collect, tasting events, sample bottles, gifts with purchase and personalised service. We've got it all.

 

MyBottleShop works hard to give our customers the best online drinks experience available in Australia today.

 

Join our mailing list and be part of the 70,000 subscribers who rely on us to stay up to date with all the recent product releases and latest offers. 

 

Welcome to the world of the licensed e-premise!  Thank you and here's to drinking BETTER not more!!

 

Cheers,

Steven Rider

CEO